Tasks

Tasks is for one-off work items that don’t need a recurring schedule or checklist structure. It’s found under Operations in the left-hand navigation.

Unlike Checklists, where non-managers only see runs assigned to them, the Tasks list isn’t scoped by assignee at all - every employee sees every task at the restaurant, not just their own. Anyone can mark a task or subtask they can see as done; only managers (Owners, Ops Managers, Managers) can create tasks or delete them.

Creating a task

1. Click New Task (managers only).
2. Fill in:
   • Title (required)
   • Description
   • Assign to - or leave unassigned. The dropdown lists every employee at the restaurant, not just those at one branch.
   • Priority - Low, Medium, High, or Urgent (defaults to Medium)
   • Deadline - date and time
   • Category - a free-text label
3. Click Create Task.

The task list is sorted by deadline, soonest first (tasks with no deadline set sort to the end).

No notification is sent when a task is created or assigned - there’s nothing that pings the assignee, so they’ll only find out by checking the Tasks page themselves.

Subtasks

Any task can have subtasks nested under it. Click + Add subtask below a task, type a title, and click Add - the subtask inherits Medium priority and shows indented under its parent, with its own status. The parent task shows a badge like “2/5” tracking how many of its subtasks are done. A subtask is really just another task row with parentTaskId set, created through the same form as a top-level task - it gets its own deadline-less, unassigned defaults unless you set them.

Completing and managing tasks

• Anyone can click Mark done on a task or subtask they can see to complete it.
• Managers can delete a task or subtask using the trash icon; deleting a parent task does not automatically require its subtasks to be handled first.
• Each task row shows its assignee (linking to their employee profile), deadline, category, priority badge, and status badge.

Task status only has two real states: pending and completed. There’s no “in progress” step in between - clicking Mark done is the only way status changes, and it moves straight from pending to done. A task whose deadline has passed still shows a pending badge; nothing in the app automatically relabels it “overdue,” so treat the deadline shown on the row as the source of truth rather than the badge color.

Frequently asked questions

A task’s deadline passed but it still just says “Pending” - is that a bug? No. Tasks and subtasks only move from pending to completed when someone clicks Mark done - there’s no in-progress state and no automatic “overdue” relabeling. Check the deadline shown on the row itself rather than relying on the badge.