Billing

Go to Billing in the navigation to view your restaurant’s plan and payment information. This page is informational - it shows what SessionPilot has on file for your account; it isn’t used to change your plan or make payments yourself. If you need to change your plan, add a branch to your contract, or have a billing question, contact the SessionPilot team. Like the Restaurant page, Billing is restricted to Owners and Ops Managers - unlike Restaurant, there’s no partial access at all for any other role.

The page shows:

• Current plan - your plan’s price, billing period, and how often you’re billed (e.g. monthly, annually).
• Commitment - if your contract has a minimum commitment term, this shows how many months and the start date; otherwise it shows “month-to-month”.
• Total received - the total amount SessionPilot has received from your restaurant, and how many invoices have been paid. This only sums invoices with a Paid status - unpaid and void invoices aren’t counted, even though they’re still listed below.
• Contract - your current signed contract version, annual fee, effective and end dates, and employee limit (if applicable - it’s only shown when your contract actually has one). You can download it as a PDF (opens in a new tab) or Word document (downloads in the current tab).
• Invoices - a list of past invoices issued to your restaurant, newest first. Each row shows the invoice number, a status badge (Paid, Unpaid, or Void), the billing period it covers, the amount, the issue date, and the due date (if one was set) - plus a link to download that invoice as a PDF, which also opens in a new tab.
• Plan history - a table of past plan changes, including the date changed, price, billing frequency, commitment, and any note about the change (only shown if your plan has changed before; if it hasn’t, this section doesn’t appear at all). If your billing currency ever changed, each history row shows the amount in whatever currency was in effect for that change, falling back to your current currency if none was recorded.

Frequently asked questions

Where do I actually change my plan or add a branch to my contract? Nowhere in the app - Billing is read-only. Contact the SessionPilot team.

Why isn’t there a Plan history table on my Billing page? It only appears once your plan has changed at least once. A brand-new account on its original plan won’t show one.